In this clip, we talk about how our emotions act like “tinted glasses”—when you're stressed, frustrated, or angry, everything you see can look negative.
The key skill: pause before reacting.
Step back, let the emotions settle, and revisit the situation with a clearer perspective. Often, the outcome you want becomes much easier to achieve.
Because in business and life, it’s not about winning the moment — it’s about getting the right outcome.
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